Proches de nos clients, nous nous assurons de leur satisfaction
Dans notre PME familiale de confection-fabrication et distribution de vêtements professionnels, nous sommes animés par des valeurs humaines. L’ensemble de notre organisation prend en compte les besoins des personnes impliquées dans nos activités, des collaborateurs aux clients. Comme notre entreprise est orientée sur la satisfaction client, cela commence par une relation de confiance, de proximité et de qualité avec les entreprises qui font appel à nos services. Nous œuvrons pour que chacune d’entre elles, indépendamment de sa taille, se sente pleinement considérée et reconnue.
Vous êtes un.e professionnel.le ayant besoin d’articles textiles pour vos collaborateurs ou des publics que vous accueillez dans votre structure ? Quel que soit votre secteur d’activités (santé et bien-être, hôtellerie-restauration, artisanat, BTP et industrie, sécurité, etc.), vous profiterez de la réactivité de nos équipes. Chaque client d’ALM dispose de deux interlocuteurs dédiés :
- un assistant qui fait preuve d’écoute et de disponibilité pour vous répondre dans les meilleurs délais,
- un commercial qui vous apporte tous les renseignements dont vous avez besoin et qui se charge de vous proposer vos articles textiles aux meilleurs prix.
Close to our customers, we ensure their satisfaction.
In our small-scale business, which designs, manufactures and distributes professional clothing, we are driven by human values. Our entire organisation takes into account the needs of everyone involved in our activities, from employees to customers. As our company is focused on customer satisfaction, this begins with a relationship of trust, proximity and quality with the companies that use our services. We strive to ensure that each of them, regardless of size, feels fully valued and recognised.
Are you a professional in need of textile items for your employees or visitors to your organisation? Whatever your sector of activity (health and well-being, hospitality and catering, crafts, construction and industry, security, etc.), you will benefit from the responsiveness of our teams. Each of ALM's key account customers has two dedicated contacts:
- An assistant who listens to your needs and is available to respond to you as quickly as possible,
- A sales representative who provides you with all the information you need and offers you textile items at the best prices.
Soucieux du bien-être de nos collaborateurs, nous les fidélisons et préservons nos compétences
Chez ALM, les collaborateurs sont pleinement inclus dans la mise en place d’actions destinées à générer un impact positif. Nous accordons une grande importance au bien-être de nos équipes, et nous prenons plaisir à constater leur épanouissement professionnel au quotidien. Grâce à la qualité de notre environnement de travail, nous sommes fiers de fidéliser des professionnels expérimentés. Dans notre atelier dans les Vosges par exemple, ils comptent en moyenne 19 années d’expérience chez ALM !
En nous souciant du bien-être de nos collaborateurs, nous rendons notre entreprise plus performante. Ici, la satisfaction de nos équipes se place au service de la satisfaction client. Grâce à leur savoir-faire, nos professionnels qualifiés sont particulièrement efficaces dans leur travail et sont capables d’apporter des réponses rapides aux entreprises qui ont besoin d’articles textiles : une commande transmise à notre plateforme de production en Tunisie est produite et livrée en moins de 6 semaines chez un client situé en France.
Concerned about the wellbeing of our employees, we retain them and preserve our skills.
At ALM, employees are fully involved in implementing initiatives designed to generate a positive impact. We attach great importance to the well-being of our teams, and we take pleasure in seeing them flourish professionally on a daily basis. Thanks to the quality of our working environment, we are proud to retain experienced professionals. In our workshop in the Vosges, for example, they have an average of 19 years' experience at ALM!
By caring for the wellbeing of our employees, we make our company more efficient. Here, the satisfaction of our teams is at the service of customer satisfaction. Thanks to their expertise, our qualified professionals are particularly efficient in their work and are able to provide rapid responses to companies that need textile items.
ALM's quality policy
Our mission
Providing our customers with the highest level of service in the areas of textile manufacturing and distribution. We strive to improve the experience of ALM product users, whether they are professionals (healthcare professionals, laundry operators, hoteliers, etc.) or private individuals.
Our ambitions
- Improve our response to calls for tenders, in particular by speeding up the launch of product studies and the production of prototypes.
- Improve turnaround times for quotations, order entry and delivery.
- Step up compliance checks on our products and servicess.
- Optimise the processing, implementation and monitoring of corrective actionss.
- Be a driving force in raising awareness of environmental issues within our ecosystem.
ALM's main guidelines for balancing performance and well-being at work
Preventing burnout
Avoid tension by combating stress, overwork and boredom.
Cultivate trust and kindness
Promote a climate of trust and kindness.
Enriching professional skills
Develop human and technical skills.
Les valeurs sources d’ALM
Engagement
Nous consacrons notre énergie à la réussite de nos projets. Nous sommes reconnus sur le marché pour notre approche experte et intègre.
Pragmatisme
Notre approche est toujours orientée “solution” pour apporter des réponses concrètes aux réalités quotidiennes de nos clients.
Détermination
Leader du marché français, notre passion pour la compétition forge notre expertise et savoir-faire uniques.
Collectif
Notre équipe est forte et unie, valorisant les compétences individuelles qui, ensemble, renforcent nos relations avec les clients.
ALM source values
Commitment
We devote our energy every day to the success of our project. This constant investment is multifaceted: towards our company, our colleagues and our customers. We are independent, responsible and perfectionists. We are known and recognised in the market for our expert approach and integrity. We are reliable. We are also aware of our environmental responsibility, an issue we address with strength and conviction.
Pragmatism
We are rooted in everyday life and experience the realities on the ground. This gives us the ability to learn and bounce back. Our approach is always solution-oriented. Adaptability is our credo. Efficiency is at the heart of everything we do.
Determination
We love competition! This fighting spirit has propelled us to the top of the French market. Never give up; push beyond our limits, because resting on our laurels is not part of our culture. Over the years, we have developed unique know-how and expertise that we capitalise on to keep moving forward.
Collective
More than just a team, we are a close-knit group where everyone is respected and valued for their specific skills. Our company is both our home base and our benchmark. Complementarity is our strength. This ‘team spirit’ also guides us in our relationships with our customers, whom we consider to be true partners. United in victory, supportive in difficult times, we move forward TOGETHER.
ALM: a high-quality professional environment that enables employees to flourish
To offer our teams working conditions that promote their wellbeing, we have implemented a number of measures. These have been chosen to have a tangible, positive impact on their daily working lives. They include:
- Ensure professional equality between women and men.
- Combat ethnic, social and cultural discrimination.
- Promote social dialogue, particularly within the CSE.
- Conduct annual reviews.
- Appoint and train a harassment officer.
- Reduce psychosocial risks: stress at work (work overload, lack of resources, lack of autonomy, etc.), conflicts or any other form of internal or external violence.
- Update a single document assessing occupational risks.
- Continuously improve the quality of working conditions with appropriate equipment: telephone headsets, warm clothing, footrests, ergonomic chairs, etc.
- Organise activities that promote cohesion between teams: company events (ugly jumper day, retirement parties, cakes, birthdays, etc.), sewing challenges.
- Provide access to facilities: cafeteria, changing rooms, etc.
Vous souhaitez rejoindre les équipes d’ALM ? Découvrez nos avantages salariés !
Si vous aimez travailler dans une entreprise à l’ambiance familiale, nous vous invitons à nous transmettre votre candidature spontanée. Située à Docelles dans les Vosges, ALM Textile est une PME spécialisée dans la confection, fabrication et distribution de vêtements professionnels et d’articles textiles. En rejoignant nos équipes, vous profiterez d’avantages salariés tels que :
- L’aide au recrutement et à l’intégration,
- Des formations pour développer vos compétences (stage, contrat alternance…),
- La possibilité de télétravailler,
- Diverses primes complétant votre rémunération : prime d’intéressement, prime d’assiduité, indemnités de transport, etc.
Would you like to join the ALM team? Discover our employee benefits!
If you enjoy working in a warm and caring environment, we invite you to send us your speculative application. Located in Docelles in the Vosges region, ALM is a small company specialising in the design, manufacture and distribution of professional clothing and textile items. By joining our teams, you will enjoy employee benefits such as:
- Tailored support during your induction,
- Training to develop your skills (internships, work-study contracts, etc.),
- Weekends starting at 1pm on Fridays,
- Various additional benefits: profit sharing, attendance bonus, transport allowance, etc.