Close to our customers, we ensure their satisfaction.
In our small-scale business, which designs, manufactures and distributes professional clothing, we are driven by human values. Our entire organisation takes into account the needs of everyone involved in our activities, from employees to customers. As our company is focused on customer satisfaction, this begins with a relationship of trust, proximity and quality with the companies that use our services. We strive to ensure that each of them, regardless of size, feels fully valued and recognised.
Are you a professional in need of textile items for your employees or visitors to your organisation? Whatever your sector of activity (health and well-being, hospitality and catering, crafts, construction and industry, security, etc.), you will benefit from the responsiveness of our teams. Each of ALM's key account customers has two dedicated contacts:
- An assistant who listens to your needs and is available to respond to you as quickly as possible,
- A sales representative who provides you with all the information you need and offers you textile items at the best prices.
Concerned about the wellbeing of our employees, we retain them and preserve our skills.
At ALM, employees are fully involved in implementing initiatives designed to generate a positive impact. We attach great importance to the well-being of our teams, and we take pleasure in seeing them flourish professionally on a daily basis. Thanks to the quality of our working environment, we are proud to retain experienced professionals. In our workshop in the Vosges, for example, they have an average of 19 years' experience at ALM!
By caring for the wellbeing of our employees, we make our company more efficient. Here, the satisfaction of our teams is at the service of customer satisfaction. Thanks to their expertise, our qualified professionals are particularly efficient in their work and are able to provide rapid responses to companies that need textile items.
ALM's quality policy
Our mission
Providing our customers with the highest level of service in the areas of textile manufacturing and distribution. We strive to improve the experience of ALM product users, whether they are professionals (healthcare professionals, laundry operators, hoteliers, etc.) or private individuals.
Our ambitions
- Improve our response to calls for tenders, in particular by speeding up the launch of product studies and the production of prototypes.
- Improve turnaround times for quotations, order entry and delivery.
- Step up compliance checks on our products and servicess.
- Optimise the processing, implementation and monitoring of corrective actionss.
- Be a driving force in raising awareness of environmental issues within our ecosystem.
ALM's main guidelines for balancing performance and well-being at work
Preventing burnout
Avoid tension by combating stress, overwork and boredom.
Cultivate trust and kindness
Promote a climate of trust and kindness.
Enriching professional skills
Develop human and technical skills.
ALM source values
Commitment
We devote our energy every day to the success of our project. This constant investment is multifaceted: towards our company, our colleagues and our customers. We are independent, responsible and perfectionists. We are known and recognised in the market for our expert approach and integrity. We are reliable. We are also aware of our environmental responsibility, an issue we address with strength and conviction.
Pragmatism
We are rooted in everyday life and experience the realities on the ground. This gives us the ability to learn and bounce back. Our approach is always solution-oriented. Adaptability is our credo. Efficiency is at the heart of everything we do.
Determination
We love competition! This fighting spirit has propelled us to the top of the French market. Never give up; push beyond our limits, because resting on our laurels is not part of our culture. Over the years, we have developed unique know-how and expertise that we capitalise on to keep moving forward.
Collective
More than just a team, we are a close-knit group where everyone is respected and valued for their specific skills. Our company is both our home base and our benchmark. Complementarity is our strength. This ‘team spirit’ also guides us in our relationships with our customers, whom we consider to be true partners. United in victory, supportive in difficult times, we move forward TOGETHER.
ALM: a high-quality professional environment that enables employees to flourish
To offer our teams working conditions that promote their wellbeing, we have implemented a number of measures. These have been chosen to have a tangible, positive impact on their daily working lives. They include:
- Ensure professional equality between women and men.
- Combat ethnic, social and cultural discrimination.
- Promote social dialogue, particularly within the CSE.
- Conduct annual reviews.
- Appoint and train a harassment officer.
- Reduce psychosocial risks: stress at work (work overload, lack of resources, lack of autonomy, etc.), conflicts or any other form of internal or external violence.
- Update a single document assessing occupational risks.
- Continuously improve the quality of working conditions with appropriate equipment: telephone headsets, warm clothing, footrests, ergonomic chairs, etc.
- Organise activities that promote cohesion between teams: company events (ugly jumper day, retirement parties, cakes, birthdays, etc.), sewing challenges.
- Provide access to facilities: cafeteria, changing rooms, etc.
Would you like to join the ALM team? Discover our employee benefits!
If you enjoy working in a warm and caring environment, we invite you to send us your speculative application. Located in Docelles in the Vosges region, ALM is a small company specialising in the design, manufacture and distribution of professional clothing and textile items. By joining our teams, you will enjoy employee benefits such as:
- Tailored support during your induction,
- Training to develop your skills (internships, work-study contracts, etc.),
- Weekends starting at 1pm on Fridays,
- Various additional benefits: profit sharing, attendance bonus, transport allowance, etc.