Our approach to quality: since 1939, our commitment to customer satisfaction
Since its creation nearly a century ago, our company, which specialises in the manufacture of textile products, has been committed to offering its customers the very best.
Today, our production methods and services are at the heart of our quality approach. They enable us to respond effectively to our customers' needs by providing them with professional clothing that offers excellent value for money. What's more, they have the advantage of being delivered quickly. Finally, customer satisfaction is made possible by the commitment of our employees: qualified professionals who share ALM's human values and sense of ethics and take pleasure in providing effective solutions to our customers.
ALM certifications: a Vosges-based company specialising in the design, manufacture and distribution of professional clothing
For over 20 years, ALM has been ISO 9001 (2015 version) certified for: ‘Design, manufacture, control of subcontracted manufacturing, trading and sale of professional clothing and various manufactured items for industry and healthcare’. Obtaining this label, awarded by a trusted third-party organisation, is proof of our ability to comply with standards relating to the quality management of our products and services. More broadly, it illustrates our commitment to doing our utmost to continuously improve our operational, economic and environmental performance.
Furthermore, our level of expertise is attested to by certifications such as:
Vosges Terre Textile
Obtained in 2020: this certification attests to our expertise in manufacturing environmentally friendly and socially responsible textile products in the Vosges region. It also demonstrates our skills in preserving traditional know-how and promoting the local textile heritage of the Vosges.
France Terre Textile
Obtained in 2020: this certification attests to our knowledge of French regulations governing labour, the environment and safety in the textile industry. It also guarantees our ability to ensure the traceability of textile products manufactured in France, from raw materials to final production.
Oeko-Tex® Standard 100
Oeko-Tex® Standard 100 for all our fabrics: this guarantees that the textiles and textile products used by ALM are tested for harmful substances and are safe for human health.
Our main commitments in the manufacture of textile products
To earn and maintain our customers' trust, we have structured our operations to offer products and services of consistent quality. ALM is committed to:
to our customers' expectations in terms of products and lead times:
5 days for product design, 10 days for prototyping, 3 to 6 weeks for production (depending on studies).
to be able to meet any requirement within the desired timeframe: model, quality, quantity, etc.
by improving order confirmation times and the reliability of announced delivery times.
by securing our key skills, strengthening our continuing education programme, rejuvenating our workforce and promoting internal promotions and diversity.
Quality controls for imported textile products
Before shipment:
production sampling
Samples analysed by our purchasing department. If compliant, shipment is initiated and the sample archived.
Upon receipt:
random quality control
- If minor defects relating to technical tolerances are found, they are noted in a report sent to our subcontractor, whom we ask to implement a corrective action plan.
- If a major defect is found, we suspend or cancel customer shipments.
Quality control of products manufactured by ALM
At our central logistics platform:
We systematically carry out checks upon receipt of raw materials. Quality controllers are present daily at each production site.
Before shipment, we draw up a detailed inspection report:
This includes the number of compliant items, the number of alterations and reworks, any size errors found, the overall quality of manufacture, etc.
Our inspectors are present every day in our workshops:
To carry out a general assessment of product quality and, if necessary, to discuss corrective actions.