FAQ: What payment methods are accepted?
When purchasing workwear, it is essential to know the available and secure payment methods to pay for your orders with complete peace of mind.
In this post, we detail the different payment methods offered by ALM and explain the procedures to secure your transactions.
Payment by bank card
Payment by bank card is the most commonly used option for online orders. ALM accepts the main cards: Visa, Mastercard or American Express.
The process is simple and secure thanks to an SSL encryption system that protects your personal and banking information. During payment, your data is transmitted in encrypted form and is never stored on our servers.
Tip: you can check that the site displays the security padlock in the address bar to confirm the secure connection before entering your banking details.
Bank transfer
For professionals and large orders, ALM offers payment by bank transfer. This method is particularly suitable for customers who want to manage their transactions directly from their business account.
- You receive an order summary including the bank details to make the transfer,
- The order is validated as soon as the transfer is received and confirmed by our services,
- This payment method is secure and provides clear tracking for your internal accounting.
Advice: keep proof of transfer to make it easier to track your order and your accounting.
Payment by cheque
ALM also accepts payment by bank cheque, mainly for professional customers used to traditional transactions.
- The cheque must be made payable to ALM Halbout,
- The order is processed after the cheque has been cashed,
- This method remains secure, although delivery may be slightly delayed depending on bank processing times.
Tips for a successful payment
To make your transactions easier and avoid any inconvenience:
- Check that your account or card details are up to date,
- Make sure that the amount of your order matches your budget,
- For transfers or cheques, always note the order number to speed up the processing of your order,
- If in doubt or if you have any questions, contact our customer service for personalised help.
Contact and support
Security is a priority at ALM:
- Online transactions are encrypted (SSL protocol),
- No card number is stored on our servers,
- Payments are authenticated and systematically checked to reduce the risk of fraud.
However, if you encounter difficulties during payment, our team is available to support you step by step. You can reach us via:
- Phone: for a quick and personalised response,
- Email: to send documents or ask your specific questions,
- Online contact form: for efficient follow-up of your request.
ALM offers payment solutions that are flexible, secure and tailored to the needs of professionals. Whether you choose bank card, transfer or cheque, each method is designed to guarantee the security of your transactions and the fast processing of your orders.
To place an order with complete peace of mind, you can consult our “ secure payment ” section and enjoy a simple, safe payment method tailored to your business.
